> ## Documentation Index
> Fetch the complete documentation index at: https://captions.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Contact Captions support 24/7 for help with the iOS or web app, AI video features, billing, and technical questions — plus tutorials and the help center.

## Help Center

We recommend browsing our [help center](/help/docs/introduction) for the most up-to-date articles about the app and ask questions in the search bar.

## Tutorials

Visit our [YouTube](https://www.youtube.com/@try-mirage) channel to learn how to use the app and all of its features.

## Messaging Support

If you have any questions or want to get in touch, please:

1. Open the app (available only on iOS and Web)
2. Tap **Profile**
3. Tap the `?` icon to send us a message

<Tip>
  While this is not live chat, our team is available 24/7 and we typically reply within a few minutes.
</Tip>

## Email Support

If you are having trouble logging in or are using an Android device, please send us an email at [hello@mirage.app](mailto:hello@mirage.app). Be sure to include the email associated with your account and a clear description of the issue. Attaching screenshots is always a helpful addition.