> ## Documentation Index
> Fetch the complete documentation index at: https://captions.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Subscription & Billing

> Learn how to manage your Captions account

## Plans & Pricing

To use Captions, you’ll need an active subscription. We’ve recently updated our offerings, and the Teams and Business plans are no longer available. The current subscription options are:

### Available Plans

* **Max** – \$24.99/month\
  Includes 500 credits and 2 total seats (1 admin + 1 additional seat).
* **Scale** – \$69.99/month\
  Includes 1,400 credits and 3 total seats (1 admin + 2 additional seats).
* **Scale 2x** – \$139.99/month\
  Includes 2,800 credits and 4 total seats (1 admin + 3 additional seats).
* **Scale 4x** – \$279.99/month\
  Includes 5,600 credits and 5 total seats (1 admin + 4 additional seats).

### Existing Customers on Legacy Plans

If you’re currently on the **Teams** or **Business** plan:

* You can now add additional seats without the previous \$40/seat cost.
* You are also eligible to purchase **top-up credits** if you need extra usage.

### Enterprise Customers

Customers interested in an Enterprise Plan should contact our [Sales team](https://trymirage.typeform.com/studio#source=help_center).

Our Enterprise Plans offers commerical terms, priority onboarding and training sessions, discounted seats, white glove support and more!

## Cancel Subscription

Subscriptions renew on a monthly basis. Customers looking to cancel can do so under Setttings in their Account by selecting **Billing > Manage Plan > Cancel Subscription.**

## Refund Policy

Monthly plans are non-refundable, but you can cancel anytime to avoid future charges. If you encounter technical problems that prevent you from using Captions as intended, please contact Support and we will work quickly to resolve the issue.