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Contact Support

If you need help with Mirage, please email us at hello@mirage.app. When reaching out, include:
  • A description of the issue
  • The steps you took before the issue occurred
  • Any error messages you saw
  • Screenshots or screen recordings if applicable

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Common Issues

If a generation fails, credits are not refunded. Try generating again with a different script or prompt. If failures continue, please contact support.
Review the prompt guide for tips on writing effective prompts. Small changes to your prompt can significantly improve results.
For billing questions, visit the Billing page or contact support at hello@mirage.app.
Last modified on March 27, 2026