Documentation Index
Fetch the complete documentation index at: https://help.mirage.app/llms.txt
Use this file to discover all available pages before exploring further.
Why Projects Go Missing
Projects in Captions are stored locally on the device where they were created. They are not synced to the cloud or between devices. This means:- Logging out permanently deletes all projects and caption templates on that device
- Projects created on one device will not appear on another device, even when using the same account
- Clearing your browser cache on Desktop/Web permanently deletes projects
- Switching browsers or using incognito mode on Desktop/Web means projects won’t be visible
Can I Recover a Deleted Project?
Unfortunately, deleted projects cannot be recovered.Cloud syncing is a highly requested feature that the team is actively working on. Stay tuned for updates.
How to Avoid Losing Projects
Always export finished videos before:- Logging out of the app
- Switching to a different device
- Clearing your browser cache (Desktop/Web)

