Credit Allotment By Captions Plan
Credits are refreshed every month with the current month’s usage meter shown in Account Settings. On iOS, you can view your credits history to see a detailed breakdown of how your credits have been used.
The number of videos customers can generate each month will depend on what generative AI features are added into each video.
AI Usage by Feature
The table below details the credit cost by AI feature.
*Actual credit costs vary depending on video duration, model selection, and algorithm choices.
Credit Rollover & Top-Ups
Eligible subscribers can carry unused monthly credits into the next billing period instead of losing them at renewal. EligibilityRollover is available on Pro and above (Pro, Max, Scale, Scale2x, Scale4x, Business, Teams). How it works
Your total credit balance is capped at 3× your monthly allowance (current month + up to 2× in rollover). Changes to you plan may impact existing credits.
- Downgrade: Balance is immediately reduced to the new plan’s cap. Any excess credits are forfeited.
- Upgrade: No change to existing credits.
- Cancellation: All remaining credits are forfeited at the end of the billing period.
Frequently Asked Questions
Do credits renew?
Do credits renew?
Credits renew monthly based on subscription date for customers on the Pro, Max, or Scale plan. Free users are granted a one-time allotment of credits.
What happens when credits run out?
What happens when credits run out?
Customers can upgrade to the next plan level to increase credit allotment if the monthly allotment has been reached before the refresh date.
Can I buy additional credits?
Can I buy additional credits?
It is not possible to buy individual credits. You can upgrade to the next plan level to increase credit amount.
Are credits still used for projects not exported?
Are credits still used for projects not exported?
Credits are used toward AI usage for each plan regardless of if the projected is exported or saved. Any generation using AI will use credits.

