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If you see a “transcription failed” error when uploading a video, the issue is usually related to your network connection.

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Fix

Switch your network connection and try again:
  • If you’re on Wi-Fi, switch to cellular data
  • If you’re on cellular data, switch to Wi-Fi
Then attempt the upload again.
If the error persists after switching networks, try restarting the app and uploading again. If the issue continues, contact support.
Last modified on March 27, 2026